DDOS Attack - RESOLVED

Let me start by saying that this network event affected a small subset of our customers accessing Maxim over one of our connections for a short period of time today.

A large inbound Denial of Service attack saturated connections to one of our network providers. As a result, a portion of our inbound traffic which was routed over that provider experienced intermittent connectivity issues. All of our other providers remained fully functional during the event, but the client connections which routed over the affected network experienced inconsistent latency and timeouts. Thankfully our networking team is on site so they immediately went into action blocking the DOS and contacting our providers.

Now onto a question that many of you have rightfully raised, what are we doing to prevent this? We take this event very seriously and our entire management team met to discuss this issue today. Here are some of the steps we are taking: We are adding a significant amount of additional bandwidth in the next few days/weeks. We are examining our DDOS software for possible improvements. We are continuing to add Cisco networking engineers to our networking team. (our networking staff has more than doubled in 6 months)

If you have any further questions, please do not hesitate to contact Support concerning the outage. Again, we sincerely apologize for any downtime our customers may have received.